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WhatsApp appointment reminders

WhatsApp appointment reminders for UK salons

Every client gets a WhatsApp confirmation when they book and a reminder before their visit, sent automatically. Clients without WhatsApp get a text instead. It’s all included in the £29.

Start free, 30 days, no card Try the demo app →

£29 a month, VAT included · No message credits to buy · SMS backup

A salon owner holding her phone
Confirmations and reminders on autopilot SMS for clients without WhatsApp Personal messages sent from your own phone

Why WhatsApp for appointment reminders?

Most clients don’t miss appointments on purpose. They forget, or the reminder lands in an inbox they rarely open. Email reminders get buried under newsletters and receipts.

WhatsApp is where your clients already chat with friends and family, so a reminder there is hard to miss. And because Tavix falls back to SMS for anyone not on WhatsApp, every client gets their reminder one way or the other.

How it works

Two kinds of message, handled two ways

Routine booking messages go out on their own. Anything personal or promotional comes from you.

Sent automatically by Tavix

  • Booking confirmations
  • Reminders before the appointment
  • Cancellation notices
  • Receipts after checkout

Sent on WhatsApp under the Tavix name, or by SMS. These are one-way messages, so replies don’t reach you.

Sent by you, in one tap

  • Follow-ups to clients due to rebook
  • Birthday messages and offers
  • Thank-yous and Google review requests

Tavix drafts the message. You tap send, and your own WhatsApp or SMS opens with it ready. It comes from your number, so replies come straight to you.

Personal messages

From “who’s due back?” to sent, in three steps

  1. Tavix spots who to message

    It learns how often each client usually visits and flags who’s due to rebook, whose birthday is coming up, or who just had a visit.

  2. It drafts the message

    AI writes it in your salon’s tone, with an optional discount. The AI never sees your client’s name or number. Edit it or leave it as it is.

  3. You tap send

    Your own WhatsApp or SMS opens with the message ready. Press send, and it goes from your number like any other message you write.

Three salon team members checking the week's bookings on a tablet
Fewer no-shows

Reminders work best with deposits

A reminder helps clients remember. A deposit gives them a reason to turn up, or to cancel in time so you can fill the slot.

  • Deposits or saved cards when clients book, paid into your own Stripe account.
  • Live availability, so clients can book any free slot straight away.
Work out what no-shows cost you →
A happy client showing a review on her phone in a salon
You stay in charge

Nothing promotional goes out without you

Because offers, Follow-ups and review requests are sent from your own phone, you see every one before it goes, and you choose when to send it.

That helps you stay on the right side of UK marketing rules (PECR). Only send promotional messages to clients who’ve agreed to hear from you.

£29/ month

VAT included · billed monthly

No message credits

Automatic WhatsApp and SMS confirmations and reminders are included.

Your own phone for the rest

Personal messages you send open in your own WhatsApp or SMS, as usual.

Everything else included

Online booking, diary, deposits, client records, Follow-ups and loyalty. See it all.

30 days free, no card

Try everything first. Cancel any time; there’s no contract.

Questions

WhatsApp reminder questions

Do reminders come from my own number?
No. Confirmations and reminders are sent automatically on WhatsApp under the Tavix name, or by SMS. Personal messages such as Follow-ups, offers and review requests do come from your own number, because you send them from your phone.
Can clients reply to a reminder?
Reminders and confirmations are one-way, so replies to them don’t reach you. Make sure clients know how to get in touch with you directly. Replies to messages you send from your own phone come straight to you.
What if a client doesn’t use WhatsApp?
They get their confirmations, reminders and cancellations by SMS instead.
Do I pay for each message?
No. Automatic WhatsApp and SMS messages are included in the £29 a month. Messages you send from your own phone go through your own WhatsApp or phone plan, as normal.
Do I need to set up WhatsApp Business?
Not for reminders. Tavix sends those for you. For personal messages, Tavix simply opens the WhatsApp or SMS app already on your phone.
Does Tavix send marketing messages without me?
No. Tavix only sends booking messages automatically. Follow-ups, offers, birthday messages, thank-yous and review requests are drafted for you, and you decide whether to send each one from your own phone.

Switch your reminders to WhatsApp

Set up your booking page and every new booking gets a WhatsApp confirmation and reminder. Free for 30 days, no card needed.

Start free, 30 days, no card

£29 a month after, VAT included · Cancel any time